Terms and Conditions

1. ACCESS TO COURSES

ServiceIQ will provide access to the distance learning programme for the exclusive use of an enrolled individual. We will endeavour to allow uninterrupted access to your Distance Learning material, however access to the courses may be suspended or restricted due to circumstances beyond our control or violations of these terms and conditions. We reserve the right to change, modify, substitute or remove without notice any information in the material from time to time.

1.a Enrolled individuals in any of the ServiceIQ modules will have access to the courses purchased for a six (6) month period from the date of purchase or until completion. (Whichever is sooner.)

1.b To access the courses, you will need a compatible device, working Internet access, and compatible software capable of displaying HTML5 media and read PDF files. Your ability to use the distance learning program and the performance of the service may be affected by these factors. Such system requirements are your responsibility. Most modern computers with current updates are suitable.


2. INTELLECTUAL PROPERTY/COPYRIGHT

The copyright in the material contained in the courses, together with the design, text and graphics and all software compilation belong to ServiceIQ. All rights are reserved. None of this material may be reproduced, broadcast, displayed or redistributed without ServiceIQ’s written permission. You may, however, where applicable, download or print a single copy for your own, non-commercial use. 

If you download applicable course material from our site, all the material and data are deemed to be licensed to you by ServiceIQ, for your personal, non-commercial use only. 

ServiceIQ does not transfer either the title or the intellectual property rights of the course and ServiceIQ retains full and complete title to the courses as well as all the intellectual property rights therein. 
You may not sell, redistribute, broadcast, reproduce or convert any of the material. 

ServiceIQ owns all trademarks and logos and you may not copy or use them in any manner. 


3. EXCLUSIONS OF LIABILITY

ServiceIQ will use reasonable endeavours to ensure that the data in the courses is accurate and to correct any errors or omissions as soon as practicable after being notified of them. 

To the extent permitted by applicable law, we disclaim all warranties and representations (whether express or implied) as to the accuracy of any information contained in the courses. We do not guarantee that the material will be fault free and do not accept liability for any errors or omissions. 

While all efforts are made to keep the website free of harmful code and viruses, we do not give any warranty that the website is free from viruses or anything else which may have a harmful effect on any technology. 

ServiceIQ makes no representation whatsoever regarding the content of any other websites, which you may access from the courses. 

A link to a non-ServiceIQ website does not mean that ServiceIQ endorses or accepts any responsibility for the content or use of such websites. 


4. CANCELLATIONS

Courses purchased cannot be cancelled or be transferred to other individuals once started. This programme has been exclusively designed for, and licensed for individual use. ServiceIQ is able to track individual student progress, and verify commencement of the programme. In the event of multiple users or sharing of the content to groups being detected, ServiceIQ reserves the right to disable access until the violation has been rectified. 


5. PASSWORDS

Individuals enrolled in the ServiceIQ distance learning programme should access their purchased courses with the user credentials and password provided with their confirmation. 

Your login details are the methods used by us to identify you and so are very important.

You are responsible for any complications or obstructions to your learning pathway caused by anyone using your password details. In the event of your password being disclosed to another individual, you may request a password reset. Any information regarding someone other than you using your password details should be advised to ServiceIQ immediately.


6. GENERAL 

ServiceIQ may modify these terms and conditions at any time by publishing the modified terms and conditions on the website.